Complete logistics solution for life sciences

We operate with integrated logistics for the Life Sciences sector, serving hospital supplies, biological samples, reagents, among others, with end-to-end operation, from collection at airports to distribution to the final destination.

From cryogenics to ultra-low temperatures

We offer logistics for different temperature ranges, meeting any need of our client.

Global Logistics

Certifications

Courier Services

FAXE offers a courier service that goes far beyond standard market courier services. Our express shipments are designed to support materials classified as courier, with a declared value limit, such as biological samples and collection kits, which need to be imported within strict time windows.

From Guarulhos, the main cargo airport in Latin America, we coordinate door-to-door operations, both import and export, with pre-route analysis, risk assessment, definition of appropriate packaging, and cargo monitoring. Each shipment is handled individually, adjusting the type of courier service to the specific needs of the protocol and the patients involved.

Capabilities of FAXE Courier Services

Our model is that of a premium courier service: point-to-point shipments with traceability and close coordination with CROs, sponsors, hospitals, research centers, and logistics operators.

We combine dedicated air and road transport options, aggressive deadlines, and real-time operational monitoring to ensure that the material arrives at its destination safely and in compliance with regulatory and tax regulations.

Nuclear medicine: when logistics are also critical for treatment

Radiopharmaceuticals are not an ordinary cargo: they have a short half-life, high cost, and a direct impact on patient diagnosis and treatment. In many cases, a window of just a few hours determines whether the examination takes place or not. It is in this context that logistics ceases to be merely a "means" and becomes part of the care process.

At FAXE GROUP, we treat every nuclear medicine shipment as a clinical event, not just a transport.

The challenge of a short half-life, in practice

In the transport of radiopharmaceuticals, every minute counts. We plan routes, connections, and schedules based on the product's half-life and the nuclear medicine service's schedule, minimizing waiting times, detours, and unnecessary stops. This means:

✔ Pickup and delivery windows aligned with administration hours;

✔ Advance definition of alternative flights and routes in case of delays;

✔ Close coordination with the shipper and the recipient to avoid idle staff and equipment.

How FAXE handles the logistics of radiopharmaceuticals

We combine expertise in clinical research, life sciences, and the transport of sensitive materials to design tailored operations in nuclear medicine.

Bringing treatment and clinical research to where the patient is

Driven by the pandemic, healthcare has moved beyond hospitals and clinics. Increasingly, visits, medication administration, and sample collection are happening directly to the patient or in decentralized settings. In this reality, logistics becomes a direct part of care: if delivery doesn't happen as planned, the data doesn't exist and treatment doesn't occur.

FAXE Group's Direct-to-Patient service is designed to deliver medications, medical devices, equipment, kits, and healthcare supplies directly to the patient. We cater to both ongoing treatments (chronic conditions, special therapies, etc.) and research programs, with expanded access and patient support.

We treat each delivery as part of healthcare

Based in Latin America's main air hub and with a nationwide delivery network, we operate door-to-door deliveries throughout Brazil, maintaining close communication with the coordinator and the customer service center.

Customs, tax and regulatory compliance

Patient treatment cannot be interrupted in the midst of natural disasters:

Partnering with the client for the success of the operation

Due to the floods in Rio Grande do Sul in 2024, when roads were closed and airports flooded, FAXE Group, together with its client, established a crisis department, redesigning delivery routes into a dedicated delivery plan, monitoring news minute by minute, to ensure safe and timely deliveries to key destinations.